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Our Mission
To improve the health of our greater community by providing quality health
care services, exceeding the expectations of those we serve.
Our Vision
To be the preferred provider of healthcare services in our service area by
achieving these goals within the following Pillars of Excellence by the end of
Fiscal Year 2010.
PILLAR OF EXCELLENCE #1:
Patient Loyalty
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WMMC will achieve and
maintain an annual patient satisfaction rate of 95% or higher. |
PILLAR OF EXCELLENCE #2:
Medical Staff Development
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WMMC will achieve and
maintain an annual medical staff satisfaction rate of 90% or higher. |
PILLAR OF EXCELLENCE #3:
Employee Development
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WMMC will achieve and
maintain an annual employee satisfaction rate of 90% or higher. |
PILLAR OF EXCELLENCE #4:
Quality
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WMMC will achieve and maintain a Patient
Appropriate Care Score of at least 90% across the Health Care Quality Alliance and Core Measure Initiatives. |
PILLAR OF EXCELLENCE #5:
Services
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WMMC will capture 75% of our service area market
for those services provided by Western Missouri Medical Center. |
PILLAR OF EXCELLENCE #6:
Financial Performace
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WMMC will achieve an annual total margin of 6% or more. |
Our Values
ASPIRE: To soar to a great height. A
Accountability: Make decisions and
accept consequences. S
Service: Care enough to do your best. P
Promote Teamwork: Work together to
accomplish great things. I
Integrity: Tell the truth and have
no secrets. R
Respect: Care about the feelings of
others. E
Excellence: Do more than our best and accept no excuses.
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